Capacity
Supporting Your Infrastructure Deployment
IRDC plans to provide operational support services that complement long-term capacity deployments.
Designed to support, not replace, your operations
IRDC’s primary focus is delivering long-term, high-density data center capacity.
Infrastructure support services are planned to assist customers in deploying, operating, and maintaining their environments within the campus. These services are designed to complement customer teams and are not offered as standalone products.
Operational Support Capabilities
On-Site Support
- Remote hands services
- Equipment installation and replacement coordination
- Physical infrastructure support
Deployment Assistance
- Coordination with customer engineering teams
- Rack and infrastructure setup support
- Integration with customer-defined architectures
Infrastructure Coordination
- Support for power and cooling alignment
- Coordination with campus infrastructure systems
- Incident support and response coordination
Monitoring & Operations Support (Light Touch)
- Coordination with customer monitoring systems
- On-site operational awareness
- Support escalation pathways
Built for high-density environments
IRDC environments are designed to support large-scale, high-density deployments. Support services are aligned to these environments, ensuring coordination between infrastructure systems and customer operations.
Focused on infrastructure, not outsourcing
Island Roadhouse does not operate its customers’ IT. Customers keep full control of their servers, software, architectures and operating models. Capacity is offered as pure colocation or managed colocation, which differ in how much of the facility-side work Island Roadhouse performs.
Our role is to provide the environment and support that reliable deployment and operation at scale require.
Discuss your deployment needs
If your organization requires operational support alongside long-term capacity, our team can outline how these services align with your deployment model.